Help
How can we help?
Guides for using and administering SeamMagnet, answers to common questions, and a direct line to support.
User Guide
Find leads, work the pipeline, run outreach, and use SeamMagnet inside Zoho CRM.
Admin Guide
Team setup, roles, billing, lead scoring, and integrations.
Case Studies
How different kinds of teams put SeamMagnet to work.
FAQ
Common questions
Where do SeamMagnet leads come from?
Google Maps and Apollo for business search, plus LinkedIn once your org connects a LinkedIn account. Results from multiple sources are deduplicated automatically before they reach your pipeline.
How do I use SeamMagnet inside Zoho CRM?
An Owner or Admin connects your Zoho org from Settings → Integrations (see the Admin Guide). After that, every teammate gets a SeamMagnet tab inside Zoho CRM, signed in automatically with their Zoho account — no separate login screen.
What is a credit, and what spends one?
A credit is spent when you search for leads or run an enrichment — finding employees at a company, pulling reviews, or enriching a lead from LinkedIn, for example. Viewing, tagging, and messaging leads you already have never costs credits.
How is my data secured?
Every stored secret — mailbox passwords, LinkedIn tokens, calendar tokens, API keys — is AES-256-GCM encrypted at rest. Stripe handles all card data directly; our servers never see a card number. See the Security page for the full detail.
Can I control how leads are scored?
Yes. An Owner or Admin can tune the 0–100 lead score from Settings → Lead Scoring — how many points a phone number, a website, a rating tier, or a findable set of employees is worth. See the Admin Guide.
How do I reach support?
Email [email protected] any time, or sign up and ask from inside the app.
Still stuck?
Email [email protected] and we’ll get back to you, or sign up and ask us directly from inside the app.
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